The CoLibrì Cover System you have purchased is an innovative book covering system comprised of the automatic book covering machine, covers, and/or pouches. CoLibrì System (“CoLibrì”) provides a manufacturer’s warranty only on its automatic book covering machines (i.e. e-DaVinci and e-Leonardo).
CoLibrì warrants its automatic book covering machines against defects in material or workmanship, as follows:
For a period of two (2) years from the date of purchase CoLibrì will, at no charge, supply new or rebuilt replacements for parts determined by CoLibrì to be defective and the labor to repair the machine. After the warranty period, the Purchaser must pay all parts and labor charges.
CoLibrì ’s Limited Warranty does not cover any obvious physical damage, any attempt to modify the machine or any improper use of the machine including its use without genuine CoLibrì cover and pouch materials.
Our Limited Warranty does not cover the welding bar as this is a standard component subject to wear and tear. Please refer to the User Manual for tips on how to care for the welding bar and when it needs to be replaced.
Also, our Limited Warranty does not cover the genuine CoLibrì custom covers or archival pouches.
We recommend you keep the original box and packaging in case you have to move, store, or ship your machine. Prior to moving your machine, it is very important you place the two cardboard sections underneath the cutting bar. This will keep the top of the machine from closing when it is moved or transported.
If your e-DaVinci machine is not working properly, please call us (1-310-846-5902) for assistance. After our Customer Service personnel has assessed the issue, you will be instructed on how to resolve it or if necessary, how to return the machine. While under warranty, standard freight will be paid by CoLibrì System.
Colibri should be informed at email@example.com if an order is not received within 15 days from receiving the tracking information via email. Customers should also notify firstname.lastname@example.org about any discrepancies or problems with the order within 15 days of receiving of the shipment.
Claims received after this deadline will not be processed.
We appreciate your confidence in CoLibrì System and look forward to a long and mutually rewarding relationship with you.